Sentias Software Corp. Privacy Policy

Sentias Software Corp. is committed to protecting the privacy of its clients, employees and other individuals served by or providing services to Sentias Software Corp. The proper safeguarding of all personal information collected in the course of Sentias Software Corp.’s day-to-day activities is the cornerstone of this commitment. Personal information is any information that identifies and individual, or by which an individual’s identity could be deduced.

Sentias Software Corp. adheres to the principles of the Canadian Standards Association Model Code for the Protection of Personal Information as well as those embodied in applicable privacy legislation to ensure that all information is properly collected, used only for the purpose for which it was collected, and disposed of in a safe and timely manner when it is no longer needed.

Our Ten Privacy Principles

1. Accountability

Sentias Software Corp. is responsible for maintaining and protecting the personal information under its control. Sentias Software Corp. has appointed a Privacy Officer who is responsible for ensuring Sentias Software Corp.�s compliance with its privacy obligations.

2. Identifying Purposes

Sentias Software Corp. provides numerous services and products to a wide range of clients. Sentias Software Corp. collects personal information in order to provide these services, establish and maintain client lists and records, establish and maintain mailing lists, identify fraud or error, to ensure regulatory compliance, for internal accounting and administration and servicing our relationship with our customers by communicating updates on promotions and services and performing market research.

Sentias Software Corp. also collects personal information from its employees for the purposes of establishing, maintaining or terminating the employment relationship including managing payroll, benefits, employee performance evaluations, making recruitment and selection decisions, and to meet legal, security or regulatory requirements.

Sentias Software Corp. shall identify the purposes for which it is collecting personal information before this information is collected. If Sentias Software Corp. wishes to use personal information for a purpose not contemplated at the time of collection, the individual’s consent will be sought in advance.

3. Consent

Individuals shall be informed and their consent obtained for the collection, use and disclosure of their personal information, except where otherwise required or permitted by law. When it is appropriate, the written consent of the individual shall be obtained (i.e. by mail, email or fax). Sometimes, an individual�s consent may be obtained verbally or implied through their conduct with Sentias Software Corp. (i.e. if subscribing to a service, consent to collect the personal information necessary to obtain such service will be implied).

As well, Sentias Software Corp. may periodically request written confirmation from an individual that the information collected and maintained by Sentias Software Corp. is up to date and accurate. Sentias Software Corp., at its option, may also ensure that it has continuing consent to use and retain personal information.

Sentias Software Corp. will disclose personal information, without notice and without consent, only if required to do so by law or in the good faith belief that such action is necessary to:

a) cooperate with regulatory bodies and law enforcement officials to conform to obligations imposed by law or statute;
b) meet an emergency need; or
c) as required pursuant to an investigation.

Sentias Software Corp. primarily acts in the capacity of an agent and accordingly must disclose personal information to other companies that are involved in providing travel services and products to our clients in which case Sentias Software Corp. will rely upon the express or implied consent discussed above. Companies registered in the United States may be required to provide information under the USA PATRIOT Act H.R. 3162. These third parties are required by Sentias Software Corp. to safeguard the personal information and are not permitted to use it for any other purpose.

� premises security
� locked file cabinets
� restricted access to files containing personal information
� technological safeguards such as security software and firewalls to prevent hacking or unauthorized computer access
� internal passwords and security policies to control access to the Sentias Software Corp. network and software
� policy prohibitions against unauthorized use or disclosure

If Sentias Software Corp. uses the services of any third parties to process personal information, Sentias Software Corp. will enter into legal agreements that require them to protect this personal information in a manner acceptable to Sentias Software Corp.. In entering into these legal agreements, Sentias Software Corp. does not transfer any interest in this personal information to them. Rather, the purpose of these legal agreements is to ensure that the personal information delivered to third parties is maintained at a level of security equal to that proved by Sentias Software Corp. under this Policy.

Sentias Software Corp. also ensures that any of its employees who deal with personal information are properly trained and are aware of the necessary and appropriate measures required to protect personal information.

Sentias Software Corp.’s website may contain links to other sites. Sentias Software Corp. is not responsible for the privacy practices or the content of such websites and encourages users to read the privacy statements of any such sites. Clients are reminded that no data transmission is 100% secure over the Internet.

8. Openness

Sentias Software Corp. shall make available to individuals on whom it may keep records, all relevant information about Sentias Software Corp.’s policies and practices that apply to the management of their personal information. This policy is available on our website at www.sentias.com and can be accessed at any time.

9. Individual Access

Upon request, Sentias Software Corp. will inform an individual if Sentias Software Corp. has any personal information about the individual under its care and control, as well as provide the individual with details about such personal information. Sentias Software Corp. reserves the right to confirm the identity of the person seeking access to personal information before complying with any access request. In responding to an access request, Sentias Software Corp. may charge a reasonable fee.

Sentias Software Corp. is also committed to ensuring the personal information that is collected and maintained is accurate. An individual may challenge the completeness of the personal information under Sentias Software Corp.�s care and control. Where an individual successfully demonstrates that an error in the accuracy or completeness of their personal information exists, Sentias Software Corp. will amend the personal information accordingly.

Sentias Software Corp. may deny access to personal information when denial of access is required or authorized by law. Possible reasons for denying access to personal information include:

* when granting access would have an unreasonable impact on other people’s privacy
* to protect Sentias Software Corp.’s rights and property
* where the request is frivolous or vexatious

If Sentias Software Corp. is unable to provide access to all of the personal information it holds about an individual, then the reasons for the denial of access will be provided to the individual.

Requests for access to an individual�s personal information shall be made to the Privacy Officer through privacy_feedback@sentias.com or by mail at:

Risk Management Officer

Sentias Software Corp.

200-92 Lonsdale Avenue

North Vancouver, B.C.

V7M 2E6